GENERAL TERMS AND DEFINITIONS
1.1. Controller or Sun and Sea – the operator of the Sun and Sea online store and website.
1.2. Personal Data – information relating to an identified or identifiable individual, including name, email address, shipping information, IP address, cookies, and other information voluntarily provided by the User.
1.3. Policy – this Privacy Policy describing how Personal Data is collected, processed, stored, and protected on the Website.
1.4. GDPR – General Data Protection Regulation (EU) 2016/679.
1.5. Website – the official website operated by Sun and Sea.
1.6. Store – the online store operated by Sun and Sea.
1.7. User – any individual visiting or using the Website.
1.8. Device – an electronic device used to access the Website.
GENERAL INFORMATION
2.1. When you use the Website, we collect information necessary to process orders, provide customer support, improve the Website, and ensure proper operation of our services.
2.2. We process Personal Data in accordance with applicable laws and take reasonable measures to protect it from unauthorized access, misuse, or disclosure.
HOW CAN YOU CONTACT US?
3.1. If you have questions regarding this Privacy Policy or your Personal Data, please contact us at: admin@sunandsea.store
HOW DO WE OBTAIN YOUR PERSONAL DATA?
4.1. We collect Personal Data directly from you when you:
- Place an order
- Contact customer support
- Subscribe to marketing emails
- Use forms available on the Website
- Browse products and pages on the Website
IS IT MANDATORY TO PROVIDE PERSONAL DATA?
5.1. Providing Personal Data is voluntary, but some information is required in order to process orders, provide support, or deliver services properly.
HOW DO WE PROCESS YOUR PERSONAL DATA?
6.1. We process Personal Data for the following purposes:
- Processing and delivering orders
- Providing customer support
- Managing customer accounts
- Processing returns and complaints
- Improving Website functionality and analytics
- Preventing fraud and unauthorized transactions
- Sending marketing emails if consent is provided
6.2. Technical information such as IP address, browser type, device information, and cookies may be collected automatically for security, analytics, and Website functionality purposes.
REGISTRATION AND ACCOUNT MANAGEMENT
6.3. Users may create an account on the Website. Information provided during registration is used solely for account management, order processing, and customer service purposes.
6.4. Users may update or delete their account information at any time.
ORDER PROCESSING
6.5. When placing an order, we collect Personal Data necessary for payment processing, shipping, fraud prevention, and customer support.
6.6. Payment information is processed securely through trusted payment providers, including WayForPay. We do not store full payment card details on our servers.
RETURNS AND COMPLAINTS
6.7. If you request a return or submit a complaint, we may process information related to your order, communication history, shipping details, and payment information.
CONTACT FORMS AND CUSTOMER SUPPORT
6.8. When you contact us through forms or email, we process your information in order to respond to inquiries and provide customer support.
MARKETING
7.1. If you subscribe to our newsletter or marketing emails, we may occasionally send updates about new products, promotions, or store news.
7.2. You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
SOCIAL MEDIA
8.1. Sun and Sea may maintain public profiles on social media platforms.
8.2. Interactions with these profiles are governed by the privacy policies of the respective social media platforms.
COOKIES
9.1. The Website uses cookies and similar technologies to improve Website functionality, remember user preferences, analyze traffic, and improve the shopping experience.
9.2. Cookies may include:
- Essential cookies required for Website functionality
- Analytics cookies
- Performance cookies
- Advertising and marketing cookies
9.3. Users can manage or disable cookies through browser settings.
THIRD-PARTY SERVICES
10.1. We may share limited Personal Data with trusted third-party providers involved in:
- Payment processing
- Shipping and delivery
- Website hosting
- Email communication
- Analytics and marketing tools
10.2. These third parties only receive information necessary to perform their services.
DATA RETENTION
11.1. Personal Data is retained only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.
DATA SECURITY
12.1. We take reasonable technical and organizational measures to protect Personal Data from unauthorized access, misuse, loss, or disclosure.
12.2. The Website uses secure HTTPS/SSL encryption and trusted hosting infrastructure.
YOUR RIGHTS
13.1. Depending on applicable law, you may have the right to:
- Access your Personal Data
- Request correction of inaccurate data
- Request deletion of Personal Data
- Withdraw consent to marketing communications
- Object to certain processing activities
- Request information about how your data is used
13.2. Requests related to Personal Data may be submitted to: admin@sunandsea.store
CHANGES TO THIS PRIVACY POLICY
14.1. Sun and Sea reserves the right to update this Privacy Policy at any time. Updated versions will be published on this page.
Last updated: May 2026.
