PAYMENT & SHIPPING

Payment and Delivery

SunandSea.store follows the principles of conscious production, meaning each order is made individually for the customer. Our swimwear is crafted in-house, and production takes 1 to 5 business days after payment is received.

To confirm and clarify your order, our manager will contact you via email.

SHIPPING INFORMATION

Once your order is ready, it is handed over to the EMS delivery service. After shipment, you will receive a notification with a tracking number via email to monitor your package. Delivery typically takes 10-14 business days, but during holidays, delays may occur.

PLEASE NOTE: Shipping is available only on business days—Monday to Friday, excluding public holidays.

PAYMENT METHODS

We offer secure payment methods via WayForPay, which supports:

  • Credit and debit cards (Visa/MasterCard)
  • Google Pay / Apple Pay
  • Bank transfers (depending on the country)

HOW TO PAY WITH WAYFORPAY?

Paying through WayForPay on our website is easy and secure. Follow these steps:

  • Step 1: Add items to your cart and click "Checkout".
  • Step 2: Enter all required shipping details.
  • Step 3: Select WayForPay as your payment method.
  • Step 4: You will be redirected to the WayForPay page to complete the payment.
  • Step 5: Choose your preferred method:
    • Credit/Debit Card: Enter your card details (number, expiration date, and CVV).
    • Google Pay/Apple Pay: If enabled, complete the payment in one click.
  • Step 6: Confirm your payment.
  • Step 7: After successful payment, you will receive an order confirmation via email.

INTERNATIONAL SHIPPING

We offer international shipping worldwide, except for Russia and Belarus. The recipient is responsible for any customs duties, taxes, or additional fees related to international shipments.

RETURN & EXCHANGE SHIPPING COSTS

The customer is responsible for return shipping costs in the case of an exchange or return.

HOW TO TRACK MY ORDER?

Once your order is shipped, our manager will send you a tracking number via email so you can track your package.

WHAT IF MY ORDER SHOWS AS DELIVERED, BUT I DID NOT RECEIVE IT?

If your package is marked as "delivered" but you haven't received it, follow these steps:

  • Check common delivery locations (mailbox, concierge, neighbors).
  • Contact your local postal service with the tracking number.
  • If you still cannot locate your package, email us at sunandsea.brand@gmail.com for assistance.

CONTACT US

If you have any further questions, feel free to contact us at sunandsea.brand@gmail.com—we're happy to help!